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Policies

Policies that Protect Our Community.

Policies & Manuals

At HEParks, we are committed to creating a safe, respectful, and welcoming environment for everyone. Our policies outline expectations and protections to ensure all who visit, work, and play here feel valued and secure.

Anti-bullying policy
  • HEParks cares deeply about the health and well-being of our community. Our Anti-Bullying Policy defines and prohibits all forms of bullying, harassment, and retaliation—online or offline. We believe everyone deserves the chance to learn, participate, and thrive without fear.”
  • Bullying includes verbal, written, graphic, or physical acts—including cyberbullying.
  • Retaliation against individuals who report concerns is strictly prohibited.
  • Annual training is required for all staff and volunteers.
  • All participants are expected to uphold respect and civility.
Policy manual
Personnel Policy
Safety Manual
Chain of Command
Crisis Communication Plan
Emergency operations manual
Procedures manual
Code of Conduct Overview

The Hoffman Estates Park District is committed to providing a safe, positive and enjoyable experience for all participants and families in our programs. All participants, visitors, staff and volunteers must follow the HEParks Code of Conduct.
All participants, visitors, staff and volunteers will:

  • Treat others with respect and dignity, free from harassment, bullying and discrimination of gender, race, religious belief, national origin, disability or sexual orientation.
  • Respect all HEParks property
  • Follow the program rules and respect the program instructors, volunteers or referees
  • Refrain from using offensive language or gestures
  • Refrain from causing any physical harm to anyone
  • Refrain from taking pictures of others without consent
  • Not possess any illegal substances on property
  • Not possess any alcohol on property, except where permitted

All participants, visitors, staff and volunteers must report anyone failing to abide by the Code of Conduct to park district staff and/or police.

Additional guidelines for specific programs may also be implemented. Failure to abide by the HEParks Code of Conduct may result in termination of program participation, permanent cancellation of membership, or removal from facility.

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